Effective May 1st, 2015
Marquis Rentals, LLC and its affiliates ("Marquis", "we" or "us") protects your personal information. Marquis owns information collected on www.staymarquis.com (hereafter the “Site”) and will not share it in ways different from what is described in this statement unless you authorize us to do so.
IP Addresses and Cookies
Marquis is firmly committed to our customers' privacy. Like many sites, we use your IP address to help diagnose problems with our server and provide a better web experience. Your IP address is used to help identify you and your registrations and gather general demographic information.
This site contains links to other websites. Marquis is not responsible for the privacy practices or the content of other sites.
Your Personal Information
It is necessary for us to collect credit card and personal information in order to authorize the release of funds from your credit card provider or bank. While we must collect this information to successfully process a credit card transaction, not all of this information is stored on our servers after the completion of your order. We store your email address, an encrypted password that allows you to access your account within the Marquis system, your first and last name, your city, and your state. Marquis does not store your street address, your phone number, or your credit card number, expiration date, or pin. Credit card and street address information is given to us each time you make a transaction in the Marquis system. They are passed to the third party processing company through a secure encrypted gateway for authorization, and are not subsequently saved on the Marquis servers.
The information we gather from customers enables us to personalize and improve our services, and to allow our users to set up a user profile and engage in other activity via the Site.
When you register or (log in), you supply your name, email address and a password. This allows us to provide you access to your account every time you visit the Site. You can also choose to complete your online profile by providing us with travel preferences. This information is primarily used to assist us in finding the most suitable travel deal for you. With your login and password, you can at any time update or remove supplied information.
We may use your email address to notify you about certain third party offers, other opportunities and provide general updates if you have opted-in. Emails are sent only to Marquis users who have chosen to receive them (opted-in) or who have completed a transaction on the Site. At any time, you can notify us to opt-out from receiving these emails (See “Opt-out” section below). In addition, we keep a record of your transactions.
We may also ask you for information regarding your personal preferences and demographics to help us better meet better meet your needs.
We may also display personal testimonials of satisfied customers on our site in addition to other endorsements. With your consent we may post your testimonial along with your name. If you wish to update or delete your testimonial, you can contact us using the information below.
Users of our Site are required to be at least 18 years old, and any user under 18 is not an authorized user. We will never knowingly collect any personal information about children under the age of 13. If we obtain actual knowledge that it has collected personal information about a child under the age of 13, that information will be immediately deleted from our database. Because it does not collect such information, we have no such information to use or to disclose to Third Parties. We have designed this policy in order to comply with the Children's Online Privacy Protection Act (COPPA).
User Access and Choice (Opt-Out)
If your personal information changes, you may correct, update, amend, remove, or ask to have it removed by making the change on your user account settings page, by emailing our Customer Support at firstname.lastname@example.org or by contacting us by telephone or postal mail at the contact information listed below. If you no longer desire our service, or wish to have all of your information deleted, please contact us directly. We will respond to your request within 14 days.
We will retain your information for as long as your account is active or as needed to provide you services.
We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.
If you wish to subscribe to our newsletter(s), we will use your name and email address to send the newsletter to you. Out of respect for your privacy, you may choose to stop receiving our newsletter or marketing emails by following the unsubscribe instructions included in these emails, accessing the email preferences in your account settings page or you can contact us at email@example.com
Accessing and Updating Your Email Preferences
If you are a registered user, you may change your preferences to receive or not to receive email or other communications from us by logging in to your account and indicating those preferences on the "My account" section of our Site.
Third-Party Service Providers
We may employ other companies and individuals to perform functions on our behalf. Examples include, providing marketing assistance such as tailoring content on our sites and serving ads on our behalf and providing search results and links. They have access to personal information needed to perform their functions, but may not use it for other purposes.
Customer information is considered to be an asset of Marquis Rentals, LLC and as such shall survive any sale of assets, merger, consolidation, or other change in the corporate structure of Marquis.