Utilities Disclaimer

Each property has a unique utility policy. To find out the utility policy for a specific property, go to its listing page and click “Read more” under the description.

If the utility fees are included in the rate, the owner reserves the right to charge a utility fee for excessive usage to avoid neglect or abuse.

For fixed utility fees, the fee will be collected at the time of booking.

For policies that state the traveler will be charged based on usage, the host reserves the right to hold back the security deposit for the associated booking until all utility invoices are collected. For any utility that has to be pro-rated, the host must show proof of the guest’s usage of the utility in question during the period of the guest’s stay.

If you have further questions about the treatment of utilities, please contact us.


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